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Shipping & Production

About Mood Junky Shipping & Production

Thank you SO much for supporting Mood Junky! We are an accessory brand featuring handmade, designed and or uniquely curated products. Please read the following information as it pertains to our shipping procedures and production. 

Shipping Policy

All orders are shipped within 3 to 8 business days. You will receive a notification via email once your order has shipped. 

Our business days are Monday-Friday and do not include weekends or holidays. 

FREE U.S. Domestic Shipping!

We offer FREE U.S. Domestic shipping for all Mood Junky purchases no matter the weight! 

Shipping option

Estimated delivery time

Price

Economy shipping

3 to 8 business days

FREE!

International shipping 3 to 10 business days $15

International Shipping

We offer International shipping to all countries worldwide! 

For all international orders, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Mood Junky is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email or SMS notification (depending on which information you entered at checkout) from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. The tracking information status is controlled by USPS and sometimes not all USPS orders receive scanned updates on a consistent basis. 

Refunds, Returns, and exchanges 

Due to the handmade and or uniquely curated nature of our products, we do not issue refunds, returns and exchanges.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@moodjunky.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact me at info@moodjunky.com

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